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Complaint log

Betterment complaint log

The newest complaints about Betterment, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2020Bank accountsOpening an accountUnable to open an accountILExplainedYes
Apr 14, 2020Money transfers & appsOther transaction problemNJExplainedYes
Mar 6, 2020Money transfers & appsMoney was not available when promisedKSExplainedYes
Jan 15, 2020Bank accountsManaging an accountBanking errorsTXExplainedYes
Nov 19, 2019Bank accountsOpening an accountDidn't receive terms that were advertisedUTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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