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Money transfers & apps

Blackhawk Network money transfers & apps complaints

Consumers have filed 40 complaints about Blackhawk Network's money transfers & apps, 2 in the last 12 months. Blackhawk Network answered 100% on time and closed 0% with relief. See the whole Blackhawk Network record.

Blackhawk Network against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Blackhawk Network2new100%0%40

Every payment company ranked

Latest Blackhawk Network money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Apr 6, 2026Money transfers & appsUnauthorized transactions or other transaction problem-ExplainedYes
Feb 1, 2026Money transfers & appsFraud or scamGAExplainedYes
Oct 30, 2025Money transfers & appsFraud or scamCAExplainedYes
Sep 22, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletVAExplainedYes
Sep 18, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletWIExplainedYes
Aug 27, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMDExplainedYes
May 18, 2025Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
May 16, 2025Money transfers & appsFraud or scamCAExplainedYes
May 13, 2025Money transfers & appsOther transaction problemNYExplainedNo
Dec 1, 2024Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Nov 28, 2023Money transfers & appsFraud or scamOHExplainedYes
Jun 18, 2023Money transfers & appsFraud or scamOHExplainedYes
Apr 2, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountGAExplainedYes
Feb 13, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Sep 29, 2022Money transfers & appsFraud or scamNYExplainedYes
Sep 12, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountUTExplainedYes
Aug 20, 2022Money transfers & appsLost or stolen checkNVExplainedYes
Jun 28, 2022Money transfers & appsProblem adding moneyMTExplainedYes
Jun 20, 2022Money transfers & appsFraud or scamNYExplainedYes
May 5, 2022Money transfers & appsLost or stolen checkMIExplainedYes
Mar 8, 2022Money transfers & appsMoney was not available when promisedDCExplainedYes
Jan 12, 2022Money transfers & appsUnauthorized transactions or other transaction problemDCExplainedYes
Nov 27, 2021Money transfers & appsProblem with customer serviceCAExplainedYes
Apr 30, 2021Money transfers & appsUnauthorized transactions or other transaction problemCAMoney backYes
Jan 25, 2021Money transfers & appsOverdraft, savings, or rewards featuresGAExplainedYes
Sep 7, 2019Money transfers & appsProblem adding moneyNYMoney backYes
Jun 22, 2019Money transfers & appsProblem adding moneyCAExplainedYes
May 14, 2018Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Apr 10, 2018Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Dec 28, 2017Money transfers & appsManaging, opening, or closing your mobile wallet accountWAExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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