Debt collection
Block debt collection complaints
Consumers have filed 176 complaints about Block's debt collection, 70 in the last 12 months (+52%). Block answered 97.1% on time and closed 3% with relief. See the whole Block record.
Block against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Block (Cash App) | 70 | 97.1% | 3% |
Latest Block debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 20, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 26, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 11, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 26, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 20, 2025 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Mar 19, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 11, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 2, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 31, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 24, 2025 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Jan 18, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 17, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 11, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jan 11, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jan 5, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 26, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 24, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Nov 23, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 14, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 30, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 2, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 27, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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