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Debt collection

Business Processing Solutions debt collection complaints

Consumers have filed 154 complaints about Business Processing Solutions's debt collection, 98 in the last 12 months (+75%). Business Processing Solutions answered 96.9% on time and closed 0% with relief. See the whole Business Processing Solutions record.

Business Processing Solutions against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Business Processing Solutions98+75%96.9%0%154

Every debt collector ranked

Latest Business Processing Solutions debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Aug 9, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialGAExplainedYes
Aug 4, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Jul 31, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jul 30, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Jul 29, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jul 24, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languagePAExplainedYes
Jul 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Jul 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jul 15, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jul 15, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtIDExplainedNo
Jul 14, 2025Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Jun 30, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Jun 30, 2025Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Jun 27, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Jun 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 24, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeMSExplainedYes
Jun 13, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Jun 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
May 30, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
May 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
May 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
May 16, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
May 8, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
May 8, 2025Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Apr 30, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Apr 28, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Apr 24, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Apr 24, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Apr 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtUTExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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