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Debt collector · complaint record

Business Processing Solutions complaints

Consumers have filed 167 complaints about Business Processing Solutions since 2025, 106 of them in the last 12 months (+74% on the year before). It answered 97.2% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
167

Since February 2025

Last 12 months
106

+74% vs the year before

Answered on time
97.2%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
4

Newest: Nov 2, 2026

Rank
#193 of 1,963

Most complained-about debt collectors

Business Processing Solutions complaints by month

The busiest month was September 2026 (18 complaints). Complaints in the last 12 months are up 74% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Business Processing Solutions answered last 12 months

  • Closed with explanation106100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time32/4597.2% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend3/15+74% vs last year

What Business Processing Solutions complaints are about

  • Debt collection15492%
  • Credit reporting85%
  • Credit cards10.6%
  • Payday & personal loans10.6%
  • Debt relief & credit repair21%
  • Prepaid & gift cards10.6%

Top Business Processing Solutions problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 43
  • Debt was paid 15
  • Debt was result of identity theft 10

Where Business Processing Solutions complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (26), Georgia (19), Texas (15), Florida (11), Massachusetts (11).

Business Processing Solutions compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Pressler & PresslerDebt collection55110+5%100%0%C
2Ray KleinDebt collection6107+45%86%0%F
3Blitt and Gaines, P.CDebt collection52106-31%98.1%0%C
4Business Processing SolutionsDebt collection35106+74%97.2%0%D
5A & O Recovery SolutionsDebt collection0105+102%0%-F
6Merchants and Medical CreditDebt collection69104+13%98.1%28%B
7Omega RMSDebt collection47103-2%97.1%6%D
8Adler Wallach & AssociatesDebt collection50102+11%99%0%C

Compare side by side: Business Processing Solutions vs Pressler & Pressler · Business Processing Solutions vs Ray Klein · Business Processing Solutions vs Blitt and Gaines, P.C · Business Processing Solutions vs A & O Recovery Solutions

What people say about Business Processing Solutions

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Latest Business Processing Solutions complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Debt collectionAttempts to collect debt not owedDebt was paidMAExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 27, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Oct 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Oct 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Sep 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 29, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyARExplainedYes
Sep 28, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 24, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

Questions about Business Processing Solutions

How many complaints does Business Processing Solutions have?

Business Processing Solutions has 167 complaints on record since February 2025, including 106 in the last 12 months and 4 in the last 30 days. That makes it number 460 of every company by complaints this year.

Does Business Processing Solutions respond to complaints?

Yes. Business Processing Solutions answered 97.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 35/100 (grade D).

What do people complain about most with Business Processing Solutions?
Is Business Processing Solutions legit?

Business Processing Solutions is a real company with a public complaint record: consumers have complained about it 167 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Business Processing Solutions legit? for the signals, red flags and how to protect yourself.

Are complaints about Business Processing Solutions going up or down?

Up. There were 106 complaints in the last 12 months against 61 in the 12 before (+74%). See every month.

How do I file a complaint against Business Processing Solutions?

Complain to Business Processing Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Business Processing Solutions complaints come from?

Most come from California (26), Georgia (19), Texas (15). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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