Debt collector · complaint record
C B Merchant Services complaints
Consumers have filed 26 complaints about C B Merchant Services since 2013, none in the last 12 months. It answered 96.2% on time and closed 32% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 26
- Last 12 months
- 0
- Answered on time
- 96.2%
- Closed with relief
- 32%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Aug 9, 2023
C B Merchant Services complaints by month
The busiest month was June 2020 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How C B Merchant Services answered all time
- Closed with non-monetary relief830.8%
- Closed with explanation1765.4%
- Untimely response13.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What C B Merchant Services complaints are about
Top C B Merchant Services problems
Inside "Attempts to collect debt not owed"
- Debt was paid 3
- Debt is not yours 2
C B Merchant Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | C B Merchant ServicesDebt collection | - | 0 | - |
Compare side by side: C B Merchant Services vs Green Square · C B Merchant Services vs EMoneyUSA · C B Merchant Services vs Mullooly Jeffrey Rooney & Flynn · C B Merchant Services vs Credit World Services
What people say about C B Merchant Services
All experiencesNo experiences with C B Merchant Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest C B Merchant Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 9, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Jul 20, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 23, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 26, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 28, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 21, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 2, 2020 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jun 30, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 25, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 20, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 6, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 21, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Questions about C B Merchant Services
How many complaints does C B Merchant Services have?
C B Merchant Services has 26 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does C B Merchant Services respond to complaints?
Yes. C B Merchant Services answered 96.2% of its complaints on time (within 15 days) and closed 32% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with C B Merchant Services?
The most common problems are attempts to collect debt not owed (5), cont'd attempts collect debt not owed (4), disclosure verification of debt (4).
Is C B Merchant Services legit?
C B Merchant Services is a real company with a public complaint record: consumers have complained about it 26 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is C B Merchant Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against C B Merchant Services?
Complain to C B Merchant Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most C B Merchant Services complaints come from?
Most come from California (24), Oklahoma (1), Utah (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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