Debt collection
Cash Express debt collection complaints
Consumers have filed 32 complaints about Cash Express's debt collection, 3 in the last 12 months. Cash Express answered 100% on time and closed 0% with relief. See the whole Cash Express record.
Cash Express against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Cash Express | 3 | 100% | 0% |
Latest Cash Express debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Feb 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 21, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 2, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| May 22, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 1, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 21, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 30, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 7, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jul 12, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 16, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 4, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 4, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 23, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 28, 2018 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Dec 15, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 23, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 28, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 29, 2015 | Debt collection | Taking/threatening an illegal actionSued w/o proper notification of suit | Explained |
| May 11, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 27, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Jan 28, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Dec 4, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Mar 13, 2014 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Mar 11, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Feb 27, 2014 | Debt collection | Taking/threatening an illegal actionThreatened to sue on too old debt | Explained |
| Dec 7, 2013 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 25, 2013 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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