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Lender · complaint record

Cashbak complaints

Consumers have filed 10 complaints about Cashbak since 2016, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay your loan.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
10

Since July 2016

Last 12 months
2

new vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
0

Newest: Feb 11, 2026

Rank
#169 of 272

Most complained-about personal & payday lenders

Cashbak complaints by month

The busiest month was July 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Cashbak answered all time

  • Closed with non-monetary relief110%
  • Closed with explanation880%
  • Closed110%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Cashbak complaints are about

  • Payday & personal loans880%
  • Debt collection220%

Top Cashbak problems

Cashbak compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8CashbakPayday & personal loans-2new100%0%-

Compare side by side: Cashbak vs SoLo Funds · Cashbak vs AAA Auto Title Loans · Cashbak vs Powerpay · Cashbak vs AmeriCash

What people say about Cashbak

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Latest Cashbak complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 11, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyCAExplainedYes
Dec 5, 2025Payday & personal loansStruggling to pay your loanCAExplainedYes
Oct 8, 2025Payday & personal loansGetting the loanCAFixedYes
Jul 28, 2025Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Jan 17, 2023Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Dec 14, 2022Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Nov 30, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 18, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftWAExplainedYes
Aug 20, 2018Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Jul 17, 2016Payday & personal loansCharged fees or interest I didn't expectCAClosedYes

Questions about Cashbak

How many complaints does Cashbak have?

Cashbak has 10 complaints on record since July 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Cashbak respond to complaints?

Yes. Cashbak answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Cashbak?
Is Cashbak legit?

Cashbak is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cashbak legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Cashbak?

Complain to Cashbak in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Cashbak complaints come from?

Most come from California (8), Texas (1), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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