Debt collector · complaint record
Cass & Associates complaints
Consumers have filed 6 complaints about Cass & Associates since 2023, none in the last 12 months. It answered 83.3% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 83.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2023
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jul 1, 2025
Cass & Associates complaints by month
The busiest month was October 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cass & Associates answered all time
- Closed with explanation6100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Cass & Associates problems
Inside "Attempts to collect debt not owed"
- Debt was result of identity theft 2
- Debt is not yours 1
Where Cass & Associates complaints come from
Most complaints: California (2), Michigan (1), North Carolina (1), Tennessee (1), Virginia (1).
Cass & Associates compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Cass & AssociatesDebt collection | - | 0 | - |
Compare side by side: Cass & Associates vs Green Square · Cass & Associates vs EMoneyUSA · Cass & Associates vs Mullooly Jeffrey Rooney & Flynn · Cass & Associates vs Credit World Services
What people say about Cass & Associates
All experiencesNo experiences with Cass & Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cass & Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 11, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 6, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 12, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 6, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about Cass & Associates
How many complaints does Cass & Associates have?
Cass & Associates has 6 complaints on record since October 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Cass & Associates respond to complaints?
Yes. Cass & Associates answered 83.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cass & Associates?
The most common problems are attempts to collect debt not owed (3), communication tactics (2), took or threatened to take negative or legal action (1).
Is Cass & Associates legit?
Cass & Associates is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cass & Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cass & Associates?
Complain to Cass & Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cass & Associates complaints come from?
Most come from California (2), Michigan (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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