Mortgage company · complaint record
Centric Financial Group complaints
Filed under Centric Financial Group LLC
Consumers have filed 2 complaints about Centric Financial Group since 2024, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since October 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 5, 2026
Most complained-about mortgage lenders & servicers
Centric Financial Group complaints by month
The busiest month was October 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Centric Financial Group answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Centric Financial Group problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 1
Centric Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Centric Financial GroupMortgages | - | 1 | - |
Compare side by side: Centric Financial Group vs Midwest Loan Services · Centric Financial Group vs Truhome Solutions · Centric Financial Group vs NEXA Mortgage · Centric Financial Group vs Hilltop
What people say about Centric Financial Group
All experiencesNo experiences with Centric Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Centric Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 17, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Questions about Centric Financial Group
How many complaints does Centric Financial Group have?
Centric Financial Group has 2 complaints on record since October 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Centric Financial Group respond to complaints?
Yes. Centric Financial Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Centric Financial Group?
The most common problems are trouble during payment process (1), struggling to pay mortgage (1).
Is Centric Financial Group legit?
Centric Financial Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Centric Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Centric Financial Group?
Complain to Centric Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Centric Financial Group complaints come from?
Most come from Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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