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Debt collector · complaint record

Coastal Custom Mortgage complaints

Consumers have filed 3 complaints about Coastal Custom Mortgage since 2024, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
3

Since January 2024

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 10, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Coastal Custom Mortgage complaints by month

The busiest month was January 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Coastal Custom Mortgage answered all time

  • Closed with explanation3100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Coastal Custom Mortgage complaints are about

  • Debt collection133%
  • Mortgages267%

Top Coastal Custom Mortgage problems

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 1

Coastal Custom Mortgage compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Coastal Custom MortgageDebt collection-1new100%0%-

Compare side by side: Coastal Custom Mortgage vs Green Square · Coastal Custom Mortgage vs EMoneyUSA · Coastal Custom Mortgage vs Mullooly Jeffrey Rooney & Flynn · Coastal Custom Mortgage vs Credit World Services

What people say about Coastal Custom Mortgage

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Latest Coastal Custom Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAExplainedYes
Oct 31, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingGAExplainedYes
Jan 10, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresGAExplainedYes

Questions about Coastal Custom Mortgage

How many complaints does Coastal Custom Mortgage have?

Coastal Custom Mortgage has 3 complaints on record since January 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Coastal Custom Mortgage respond to complaints?

Yes. Coastal Custom Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Coastal Custom Mortgage?
Is Coastal Custom Mortgage legit?

Coastal Custom Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Coastal Custom Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Coastal Custom Mortgage?

Complain to Coastal Custom Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Coastal Custom Mortgage complaints come from?

Most come from Georgia (2), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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