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Money transfers & apps

Coinbase money transfers & apps complaints

Consumers have filed 2,716 complaints about Coinbase's money transfers & apps, 112 in the last 12 months (-32%). Coinbase answered 98.2% on time and closed 41% with relief. See the whole Coinbase record.

Coinbase against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Coinbase112-32%98.2%41%2,716

Every payment company ranked

Latest Coinbase money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Apr 10, 2026Money transfers & appsFraud or scam-ExplainedYes
Apr 7, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTNMoney backYes
Apr 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTNExplainedYes
Apr 5, 2026Money transfers & appsFraud or scam-ExplainedYes
Apr 3, 2026Money transfers & appsOther transaction problemNYMoney backYes
Apr 3, 2026Money transfers & appsUnauthorized transactions or other transaction problemWIExplainedYes
Apr 1, 2026Money transfers & appsOther transaction problemNYExplainedYes
Mar 23, 2026Money transfers & appsOther service problemMIExplainedYes
Mar 19, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletSCExplainedYes
Mar 19, 2026Money transfers & appsOther transaction problemHIExplainedYes
Mar 19, 2026Money transfers & appsMoney was not available when promisedUTMoney backYes
Mar 19, 2026Money transfers & appsUnauthorized transactions or other transaction problemWAMoney backYes
Mar 13, 2026Money transfers & appsFraud or scamNVExplainedYes
Mar 10, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-Money backYes
Mar 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletPAExplainedYes
Mar 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Feb 28, 2026Money transfers & appsConfusing or missing disclosures-ExplainedNo
Feb 25, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Feb 19, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXMoney backYes
Feb 12, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletFLMoney backYes
Feb 11, 2026Money transfers & appsOther transaction problemNYMoney backYes
Feb 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemNVExplainedYes
Feb 8, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCOExplainedYes
Feb 6, 2026Money transfers & appsFraud or scamILExplainedYes
Feb 3, 2026Money transfers & appsMoney was not available when promisedWAExplainedYes
Feb 1, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletUTMoney backYes
Jan 31, 2026Money transfers & appsMoney was not available when promisedMOExplainedYes
Jan 29, 2026Money transfers & appsWrong amount charged or receivedCAMoney backNo
Jan 22, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAMoney backYes
Jan 22, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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