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Money transfers & apps

Coinbase money transfers & apps complaints

Consumers have filed 2,716 complaints about Coinbase's money transfers & apps, 112 in the last 12 months (-32%). Coinbase answered 98.2% on time and closed 41% with relief. See the whole Coinbase record.

Coinbase against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Coinbase112-32%98.2%41%2,716

Every payment company ranked

Latest Coinbase money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2026Money transfers & appsFraud or scamHIExplainedYes
Jan 17, 2026Money transfers & appsUnauthorized transactions or other transaction problemILMoney backYes
Jan 8, 2026Money transfers & appsUnexpected or other feesGAExplainedYes
Jan 7, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Jan 6, 2026Money transfers & appsFraud or scamMNExplainedYes
Jan 5, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletAKMoney backYes
Dec 31, 2025Money transfers & appsOther transaction problemCAMoney backYes
Dec 22, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Dec 21, 2025Money transfers & appsFraud or scamPAExplainedYes
Dec 19, 2025Money transfers & appsFraud or scamCAExplainedYes
Dec 11, 2025Money transfers & appsFraud or scamNYMoney backYes
Dec 11, 2025Money transfers & appsOther service problemFLMoney backYes
Dec 10, 2025Money transfers & appsUnauthorized transactions or other transaction problemMIMoney backYes
Dec 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLMoney backYes
Dec 4, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletNJExplainedYes
Dec 2, 2025Money transfers & appsMoney was not available when promisedTXMoney backYes
Dec 1, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountGAExplainedYes
Nov 29, 2025Money transfers & appsFraud or scamNYExplainedYes
Nov 19, 2025Money transfers & appsOther transaction problemMSMoney backYes
Nov 17, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletGAExplainedYes
Nov 16, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Nov 16, 2025Money transfers & appsUnauthorized transactions or other transaction problemINExplainedYes
Nov 10, 2025Money transfers & appsFraud or scamWIExplainedYes
Nov 9, 2025Money transfers & appsConfusing or missing disclosuresAZExplainedYes
Nov 7, 2025Money transfers & appsFraud or scamNJExplainedYes
Nov 6, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Nov 5, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMNExplainedYes
Nov 5, 2025Money transfers & appsUnexpected or other feesCAMoney backYes
Nov 4, 2025Money transfers & appsFraud or scamCAExplainedNo
Oct 30, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountMAExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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