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Debt collector · complaint record

Collections complaints

Consumers have filed 21 complaints about Collections since 2014, none in the last 12 months. It answered 95.2% on time and closed 5% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
21

Since August 2014

Last 12 months
0

new vs the year before

Answered on time
95.2%

Industry: 96.5%

Closed with relief
5%

Typical debt collector: 24%

Last 30 days
0

Newest: Feb 7, 2025

Rank
-

Collections complaints by month

The busiest month was August 2014 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Collections answered all time

  • Closed with non-monetary relief14.8%
  • Closed with explanation2095.2%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Collections complaints are about

  • Debt collection2095%
  • Debt relief & credit repair15%

Top Collections problems

Inside "Communication tactics"

  • Threatened to take legal action 3
  • Frequent or repeated calls 2

Collections compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8CollectionsDebt collection-0new95.2%5%-

Compare side by side: Collections vs Green Square · Collections vs EMoneyUSA · Collections vs Mullooly Jeffrey Rooney & Flynn · Collections vs Credit World Services

What people say about Collections

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Latest Collections complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 7, 2025Debt relief & credit repairUnauthorized withdrawals or chargesMSExplainedNo
Sep 26, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMSExplainedYes
Mar 20, 2024Debt collectionCommunication tacticsFrequent or repeated callsMSExplainedYes
Jun 1, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMSExplainedYes
Apr 14, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Feb 19, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
Jan 8, 2020Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsMSExplainedYes
Nov 20, 2019Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jun 27, 2019Debt collectionThreatened to contact someone or share information improperlyContacted your employer-ExplainedYes
Nov 1, 2017Debt collectionWritten notification about debtDidn't receive notice of right to disputeMSExplainedYes
Mar 27, 2017Debt collectionCommunication tacticsThreatened to take legal actionMSExplainedYes
Mar 17, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtMSExplainedYes

Questions about Collections

How many complaints does Collections have?

Collections has 21 complaints on record since August 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does Collections respond to complaints?

Yes. Collections answered 95.2% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Collections?
Is Collections legit?

Collections is a real company with a public complaint record: consumers have complained about it 21 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collections legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Collections?

Complain to Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Collections complaints come from?

Most come from Mississippi (18), Alaska (1), Idaho (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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