Debt collection
Convergys debt collection complaints
Consumers have filed 42 complaints about Convergys's debt collection, 1 in the last 12 months. Convergys answered 0% on time and closed - with relief. See the whole Convergys record.
Convergys against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Convergys | 1 | 0% | - |
Latest Convergys debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Mar 17, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Closed |
| Feb 18, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jan 21, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Closed |
| Jan 3, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 29, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 18, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 7, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 1, 2014 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
| Mar 3, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 17, 2014 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Oct 30, 2013 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Convergys
No comments yet. Start the conversation - questions are welcome too.