Debt collection
Convergys debt collection complaints
Consumers have filed 42 complaints about Convergys's debt collection, 1 in the last 12 months. Convergys answered 0% on time and closed - with relief. See the whole Convergys record.
Convergys against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Convergys | 1 | 0% | - |
Latest Convergys debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 16, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 4, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 9, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 14, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 8, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 2, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 7, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 21, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 19, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 16, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 6, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 2, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 29, 2017 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Feb 24, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 28, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 28, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 13, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 28, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 19, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 12, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 10, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Dec 12, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Dec 4, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 23, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Oct 2, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Aug 24, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 18, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Jun 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jun 5, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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