Mortgage company · complaint record
Cornerstone Mortgage complaints
Filed under Cornerstone Mortgage, LLC
Consumers have filed 1 complaint about Cornerstone Mortgage since 2012, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is settlement process and costs.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 27, 2012
Cornerstone Mortgage complaints by month
The busiest month was September 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cornerstone Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Cornerstone Mortgage problems
Cornerstone Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Cornerstone MortgageMortgages | - | 0 | - |
Compare side by side: Cornerstone Mortgage vs Midwest Loan Services · Cornerstone Mortgage vs Truhome Solutions · Cornerstone Mortgage vs NEXA Mortgage · Cornerstone Mortgage vs Hilltop
What people say about Cornerstone Mortgage
All experiencesNo experiences with Cornerstone Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cornerstone Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 27, 2012 | Mortgages | Settlement process and costs | Explained |
Questions about Cornerstone Mortgage
How many complaints does Cornerstone Mortgage have?
Cornerstone Mortgage has 1 complaint on record since September 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Cornerstone Mortgage respond to complaints?
Yes. Cornerstone Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cornerstone Mortgage?
The most common problems are settlement process and costs (1).
Is Cornerstone Mortgage legit?
Cornerstone Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cornerstone Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cornerstone Mortgage?
Complain to Cornerstone Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cornerstone Mortgage complaints come from?
Most come from Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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