Debt collection
Cornerstone debt collection complaints
Consumers have filed 138 complaints about Cornerstone's debt collection, 35 in the last 12 months (+6%). Cornerstone answered 100% on time and closed 0% with relief. See the whole Cornerstone record.
Cornerstone against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Cornerstone | 35 | 100% | 0% |
Latest Cornerstone debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 22, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Nov 19, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Nov 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 14, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 22, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 22, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 13, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 29, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 8, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 9, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Apr 8, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 21, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 21, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Cornerstone
No comments yet. Start the conversation - questions are welcome too.