Debt collection
Cornerstone debt collection complaints
Consumers have filed 138 complaints about Cornerstone's debt collection, 35 in the last 12 months (+6%). Cornerstone answered 100% on time and closed 0% with relief. See the whole Cornerstone record.
Cornerstone against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Cornerstone | 35 | 100% | 0% |
Latest Cornerstone debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 27, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 27, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 19, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 19, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 6, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 25, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 20, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Nov 19, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 8, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 2, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 19, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 14, 2024 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Mar 5, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 1, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 4, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 16, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 25, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 21, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 14, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 8, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 4, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 8, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 28, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 7, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 12, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 5, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 10, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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