Credit bureau · complaint record
Cross Country Financial complaints
Filed under Cross Country Financial Corporation
Consumers have filed 3 complaints about Cross Country Financial since 2018, none in the last 12 months. It answered 100% on time and closed 67% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 67%
- Last 30 days
- 0
- Rank
- -
Since July 2018
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 2, 2025
Cross Country Financial complaints by month
The busiest month was July 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cross Country Financial answered all time
- Closed with non-monetary relief266.7%
- Closed with explanation133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Cross Country Financial complaints are about
Top Cross Country Financial problems
Inside "Incorrect information on your report"
- Account status incorrect 1
Cross Country Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Cross Country FinancialCredit reporting | - | 0 | - |
Compare side by side: Cross Country Financial vs Apple Financing · Cross Country Financial vs Nav Technologies · Cross Country Financial vs Opportunity Fund · Cross Country Financial vs Heritage Financial Group
What people say about Cross Country Financial
All experiencesNo experiences with Cross Country Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cross Country Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 2, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Fixed |
| Apr 9, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jul 9, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Cross Country Financial
How many complaints does Cross Country Financial have?
Cross Country Financial has 3 complaints on record since July 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Cross Country Financial respond to complaints?
Yes. Cross Country Financial answered 100% of its complaints on time (within 15 days) and closed 67% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cross Country Financial?
The most common problems are incorrect information on your report (1), improper use of your report (1), repossession (1).
Is Cross Country Financial legit?
Cross Country Financial is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cross Country Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cross Country Financial?
Complain to Cross Country Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cross Country Financial complaints come from?
Most come from California (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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