Credit bureau · complaint record
Cumberland Financial Services complaints
Filed under Cumberland Financial Services, INC.
Consumers have filed 2 complaints about Cumberland Financial Services since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2020
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Mar 23, 2023
Cumberland Financial Services complaints by month
The busiest month was October 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cumberland Financial Services answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Cumberland Financial Services complaints are about
Top Cumberland Financial Services problems
Inside "Incorrect information on your report"
- Account information incorrect 1
Cumberland Financial Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Cumberland Financial ServicesCredit reporting | - | 0 | - |
Compare side by side: Cumberland Financial Services vs Apple Financing · Cumberland Financial Services vs Nav Technologies · Cumberland Financial Services vs Opportunity Fund · Cumberland Financial Services vs Heritage Financial Group
What people say about Cumberland Financial Services
All experiencesNo experiences with Cumberland Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cumberland Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 23, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 22, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
Questions about Cumberland Financial Services
How many complaints does Cumberland Financial Services have?
Cumberland Financial Services has 2 complaints on record since October 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Cumberland Financial Services respond to complaints?
Yes. Cumberland Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cumberland Financial Services?
The most common problems are incorrect information on your report (1), charged fees or interest you didn't expect (1).
Is Cumberland Financial Services legit?
Cumberland Financial Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cumberland Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cumberland Financial Services?
Complain to Cumberland Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cumberland Financial Services complaints come from?
Most come from Kentucky (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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