Debt collection
Customers Bancorp debt collection complaints
Consumers have filed 14 complaints about Customers Bancorp's debt collection, 4 in the last 12 months. Customers Bancorp answered 100% on time and closed 0% with relief. See the whole Customers Bancorp record.
Customers Bancorp against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Customers Bancorp | 4 | 100% | 0% |
Latest Customers Bancorp debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 14, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 14, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 18, 2024 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 27, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 17, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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