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DSW Mortgage complaints

Consumers have filed 1 complaint about DSW Mortgage since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is settlement process and costs.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since September 2015

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Sep 5, 2015

Rank
-

DSW Mortgage complaints by month

The busiest month was September 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How DSW Mortgage answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top DSW Mortgage problems

DSW Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8DSW MortgageMortgages-0new100%0%-

Compare side by side: DSW Mortgage vs Midwest Loan Services · DSW Mortgage vs Truhome Solutions · DSW Mortgage vs NEXA Mortgage · DSW Mortgage vs Hilltop

What people say about DSW Mortgage

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Latest DSW Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 5, 2015MortgagesSettlement process and costsCOExplainedYes

Questions about DSW Mortgage

How many complaints does DSW Mortgage have?

DSW Mortgage has 1 complaint on record since September 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does DSW Mortgage respond to complaints?

Yes. DSW Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with DSW Mortgage?

The most common problems are settlement process and costs (1).

Is DSW Mortgage legit?

DSW Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is DSW Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against DSW Mortgage?

Complain to DSW Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most DSW Mortgage complaints come from?

Most come from Colorado (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about DSW Mortgage

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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