Credit bureau · complaint record
Equinox Counseling Services complaints
Consumers have filed 4 complaints about Equinox Counseling Services since 2020, 2 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #342 of 566
Since May 2020
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Jul 20, 2026
Most complained-about credit bureaus & report companies
Equinox Counseling Services complaints by month
The busiest month was May 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Equinox Counseling Services answered all time
- Closed with monetary relief125%
- Untimely response375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Equinox Counseling Services complaints are about
Top Equinox Counseling Services problems
Inside "Incorrect information on your report"
- Information belongs to someone else 2
Equinox Counseling Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Equinox Counseling ServicesCredit reporting | - | 2 | - |
Compare side by side: Equinox Counseling Services vs Apple Financing · Equinox Counseling Services vs Nav Technologies · Equinox Counseling Services vs Opportunity Fund · Equinox Counseling Services vs Heritage Financial Group
What people say about Equinox Counseling Services
All experiencesNo experiences with Equinox Counseling Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Equinox Counseling Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Apr 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jun 10, 2025 | Student loans | Unable to get your credit report or credit scoreOther problem getting your report or credit score | No timely reply |
| May 19, 2020 | Debt relief & credit repair | Fraud or scam | Money back |
Questions about Equinox Counseling Services
How many complaints does Equinox Counseling Services have?
Equinox Counseling Services has 4 complaints on record since May 2020, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Equinox Counseling Services respond to complaints?
Yes. Equinox Counseling Services answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Equinox Counseling Services?
The most common problems are incorrect information on your report (2), unable to get your credit report or credit score (1), fraud or scam (1).
Is Equinox Counseling Services legit?
Equinox Counseling Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Equinox Counseling Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Equinox Counseling Services?
Complain to Equinox Counseling Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Equinox Counseling Services complaints come from?
Most come from Texas (2), Florida (1), South Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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