Mortgages
Escrow mortgages complaints
Consumers have filed 7 complaints about Escrow's mortgages. See the whole Escrow record.
Escrow against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Escrow | 0 | - | - |
Latest Escrow mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 21, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 31, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Apr 21, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 11, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 3, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 18, 2017 | Mortgages | Trouble during payment process | Explained |
| Mar 17, 2017 | Mortgages | Settlement process and costs | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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