Mortgages
Wells Fargo mortgages complaints
Consumers have filed 49,962 complaints about Wells Fargo's mortgages, 1,187 in the last 12 months (-8%). Wells Fargo answered 100% on time and closed 9% with relief. See the whole Wells Fargo record.
Wells Fargo against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
Latest Wells Fargo mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Nov 2, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Nov 2, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | In progress |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Nov 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Nov 2, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | In progress |
| Oct 31, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 30, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 30, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | In progress |
| Oct 27, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processLien release | In progress |
| Oct 27, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | In progress |
| Oct 27, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 27, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 26, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 26, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 26, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 24, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 24, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Fixed |
| Oct 24, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Oct 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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