Mortgage company · complaint record
Escrow complaints
Filed under Escrow Inc
Consumers have filed 11 complaints about Escrow since 2017, none in the last 12 months. It answered 18.2% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 18.2%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 21, 2025
Escrow complaints by month
The busiest month was March 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Escrow answered all time
- Closed with explanation11100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Escrow complaints are about
Top Escrow problems
Inside "Trouble during payment process"
- Payment process 1
Where Escrow complaints come from
Most complaints: Texas (5), Washington (1), Florida (1), New Mexico (1), Tennessee (1).
Escrow compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | EscrowMortgages | - | 0 | - |
Compare side by side: Escrow vs Midwest Loan Services · Escrow vs Truhome Solutions · Escrow vs NEXA Mortgage · Escrow vs Hilltop
What people say about Escrow
All experiencesNo experiences with Escrow yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Escrow complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 21, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| May 29, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Mar 31, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Mar 27, 2024 | Money transfers & apps | Other transaction problem | Explained |
| Apr 21, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 11, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 3, 2021 | Money transfers & apps | Fraud or scam | Explained |
| May 26, 2020 | Money transfers & apps | Money was not available when promised | Explained |
| Oct 3, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 18, 2017 | Mortgages | Trouble during payment process | Explained |
| Mar 17, 2017 | Mortgages | Settlement process and costs | Explained |
Questions about Escrow
How many complaints does Escrow have?
Escrow has 11 complaints on record since March 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Escrow respond to complaints?
Yes. Escrow answered 18.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Escrow?
The most common problems are trouble during payment process (4), money was not available when promised (2), other transaction problem (1).
Is Escrow legit?
Escrow is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Escrow legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Escrow?
Complain to Escrow in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Escrow complaints come from?
Most come from Texas (5), Washington (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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