Crypto platform · complaint record

Is EToro USA legit?

Filed under eToro USA LLC

EToro USA is a real crypto platform with a public complaint record: 117 complaints since 2019, and it is still answering them. It answered 92.6% on time and closed 0% with relief. A complaint record shows how a company treats people when things go wrong - it doesn't prove wrongdoing, and bigger companies get more complaints.

Share your experience See the full record Ask a question

12/100Response Score

Poor response record. How it works

What the record shows

Good signs

Active and answeringIt took part in the complaint process as recently as Sep 21, 2026.

Red flags

Slow to answerOnly 92.6% of complaints answered on time.
Rarely gives reliefOnly 0% closed with money back or a fix - a typical crypto platform manages 14%.
Complaints rising fast+125% in the last 12 months against the year before.
Many complaints mention fraud or scams23 complaints (20%) are about fraud or scams - often scammers using the company, not the company itself.
Response Score 12/100Grade F: poor response record.

From the complaint record only. A company can be legitimate and still not be right for you; a company with few complaints may simply be small.

Complaints on record: 117
Last 12 months: 27
Answered on time: 92.6%
Closed with relief: 0%
Last 30 days: 0
Rank: #8 of 51

How to check EToro USA yourself

Use contact details you found yourself. Go to the company's own website or the number on your card or statement - never a number or link from a text, email or caller.
Check its licence. Lenders, servicers and money transmitters are usually licensed by the states - search NMLS Consumer Access and your state's financial regulator.
Read the latest complaints. Look for the same problem again and again in the complaint log, and at how they were answered.
Read people's own experiences. See what others say about EToro USA, and add yours.
Get everything in writing before you pay, sign or share anything.

More: how to check if a company is legit · how to spot financial scams

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

Experiences with EToro USA

All

Have you dealt with EToro USA? Tell people whether it was legit in your experience.

Share yours

Questions people ask

Is EToro USA a real company?

Is EToro USA a scam?

Its record shows a real crypto platform that answers complaints through the official process (92.6% on time). Scammers often pretend to be well-known companies, though: if someone contacts you claiming to be EToro USA, hang up or delete the message and contact the company using details you found yourself. Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

Can I trust EToro USA?

Look at the trend and the answers rather than the total: EToro USA closed 0% of complaints with relief and complaints are rising. Read the experiences from people like you.

What should I do if EToro USA won't fix my problem?

Put it in writing to the company, keep copies, then file an official complaint - companies must answer. See what to do if a company ignores your complaint.

Is EToro USA legit? Tell us

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works