Crypto platform · complaint record
Okx Inc complaints
Filed under OKX INC.
Consumers have filed 72 complaints about Okx Inc since 2021, 40 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer - less often than a typical crypto platform. The most common problem is money was not available when promised. It is the 7th most complained-about of 51 crypto exchanges & apps this year.
Average response record. How it works
- Complaints on record
- 72
- Last 12 months
- 40
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #7 of 51
Since April 2021
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Oct 29, 2026
Most complained-about crypto exchanges & apps
Okx Inc complaints by month
The busiest month was April 2026 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Okx Inc answered last 12 months
- Closed with explanation40100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15no earlier year
What Okx Inc complaints are about
Top Okx Inc problems
Where Okx Inc complaints come from
Most complaints: Florida (16), California (12), Georgia (4), Virginia (4), Nevada (3).
Okx Inc compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CoinbaseCrypto | 93 | 1,019 | A |
| 2 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 3 | KrakenCrypto | 30 | 311 | F |
| 4 | Foris DAXCrypto | 33 | 235 | F |
| 5 | BAM Management USCrypto | 2 | 69 | F |
| 6 | Blockchain.comCrypto | 33 | 66 | F |
| 7 | Okx IncCrypto | 55 | 40 | C |
| 8 | EToro USACrypto | 12 | 27 | F |
Compare side by side: Okx Inc vs Coinbase · Okx Inc vs Winklevoss Exchange · Okx Inc vs Kraken · Okx Inc vs Foris DAX
What people say about Okx Inc
All experiencesNo experiences with Okx Inc yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Okx Inc complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Crypto | Money was not available when promised | Explained |
| Oct 15, 2026 | Crypto | Fraud or scam | Explained |
| Oct 10, 2026 | Crypto | Money was not available when promised | Explained |
| Oct 9, 2026 | Crypto | Fraud or scam | Explained |
| Sep 16, 2026 | Crypto | Other transaction problem | Explained |
| Aug 21, 2026 | Crypto | Money was not available when promised | Explained |
| Aug 18, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Jul 11, 2026 | Crypto | Confusing or missing disclosures | Explained |
| Jul 9, 2026 | Crypto | Other service problem | Explained |
| Jun 29, 2026 | Crypto | Fraud or scam | Explained |
| Jun 22, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Jun 15, 2026 | Crypto | Other service problem | Explained |
Questions about Okx Inc
How many complaints does Okx Inc have?
Okx Inc has 72 complaints on record since April 2021, including 40 in the last 12 months and 1 in the last 30 days. That makes it number 760 of every company by complaints this year.
Does Okx Inc respond to complaints?
Yes. Okx Inc answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Okx Inc?
The most common problems are money was not available when promised (12), fraud or scam (16), other transaction problem (12).
Is Okx Inc legit?
Okx Inc is a real company with a public complaint record: consumers have complained about it 72 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Okx Inc legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Okx Inc?
Complain to Okx Inc in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Okx Inc complaints come from?
Most come from Florida (16), California (12), Georgia (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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