Lender · complaint record
Exchange Finance complaints
Filed under Exchange Finance Company
Consumers have filed 3 complaints about Exchange Finance since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2019
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Nov 8, 2021
Exchange Finance complaints by month
The busiest month was September 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Exchange Finance answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Exchange Finance complaints are about
Top Exchange Finance problems
Inside "Incorrect information on your report"
- Information belongs to someone else 1
Exchange Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Exchange FinancePayday & personal loans | - | 0 | - |
Compare side by side: Exchange Finance vs SoLo Funds · Exchange Finance vs AAA Auto Title Loans · Exchange Finance vs Powerpay · Exchange Finance vs AmeriCash
What people say about Exchange Finance
All experiencesNo experiences with Exchange Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Exchange Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2021 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 13, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 24, 2019 | Payday & personal loans | Problem when making payments | Explained |
Questions about Exchange Finance
How many complaints does Exchange Finance have?
Exchange Finance has 3 complaints on record since September 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Exchange Finance respond to complaints?
Yes. Exchange Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Exchange Finance?
The most common problems are incorrect information on your report (1), problem when making payments (1), problem with the payoff process at the end of the loan (1).
Is Exchange Finance legit?
Exchange Finance is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Exchange Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Exchange Finance?
Complain to Exchange Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Exchange Finance complaints come from?
Most come from Tennessee (2), Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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