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Complaint log

Express Collections complaint log

The newest complaints about Express Collections, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAZFixedYes
Aug 20, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseSDExplainedYes
Aug 12, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Jul 31, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 29, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 28, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Jul 25, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtAZExplainedYes
Jul 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Jul 9, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 6, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 29, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Jun 12, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jun 5, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jun 2, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 21, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Apr 21, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes
Apr 20, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtSDExplainedYes
Apr 11, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Apr 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Apr 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Apr 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountSDExplainedYes
Apr 1, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Apr 1, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 22, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Mar 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Mar 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Mar 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSDExplainedYes
Feb 26, 2025Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Feb 3, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jan 26, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 21, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Jan 14, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Jan 5, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Dec 29, 2024Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Dec 23, 2024Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Dec 11, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
Dec 2, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 26, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 24, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNDExplainedYes
Nov 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 31, 2024Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Oct 29, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMSExplainedYes
Oct 14, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Oct 2, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Sep 13, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 10, 2024Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Aug 29, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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