Credit bureau · complaint record
Is First Advantage legit?
Filed under FIRST ADVANTAGE CORPORATION
First Advantage is a real credit bureau with a public complaint record: 1,908 complaints since 2012, and it is still answering them. It answered 87.8% on time and closed 0% with relief. A complaint record shows how a company treats people when things go wrong - it doesn't prove wrongdoing, and bigger companies get more complaints.
Poor response record. How it works
What the record shows
Good signs
- Active and answeringIt took part in the complaint process as recently as Oct 29, 2026.
Red flags
- Slow to answerOnly 87.8% of complaints answered on time.
- Rarely gives reliefOnly 0% closed with money back or a fix - a typical credit bureau manages 32%.
- Complaints rising fast+58% in the last 12 months against the year before.
- Response Score 4/100Grade F: poor response record.
From the complaint record only. A company can be legitimate and still not be right for you; a company with few complaints may simply be small.
- Complaints on record
- 1,908
- Last 12 months
- 484
- Answered on time
- 87.8%
- Closed with relief
- 0%
- Last 30 days
- 17
- Rank
- #45 of 566
Since December 2012
+58% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 29, 2026
Most complained-about credit bureaus & report companies
How to check First Advantage yourself
- Use contact details you found yourself. Go to the company's own website or the number on your card or statement - never a number or link from a text, email or caller.
- Check its licence. Check with your state's financial regulator or attorney general that the company is licensed to do business with you.
- Read the latest complaints. Look for the same problem again and again in the complaint log, and at how they were answered.
- Read people's own experiences. See what others say about First Advantage, and add yours.
- Get everything in writing before you pay, sign or share anything.
More: how to check if a company is legit · how to spot financial scams
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Experiences with First Advantage
AllHave you dealt with First Advantage? Tell people whether it was legit in your experience.
Share yoursQuestions people ask
Is First Advantage a real company?
First Advantage is a real credit bureau with a public complaint record: 1,908 complaints since 2012, and it is still answering them. It answered 87.8% on time and closed 0% with relief. A complaint record shows how a company treats people when things go wrong - it doesn't prove wrongdoing, and bigger companies get more complaints.
Is First Advantage a scam?
Its record shows a real credit bureau that answers complaints through the official process (87.8% on time). Scammers often pretend to be well-known companies, though: if someone contacts you claiming to be First Advantage, hang up or delete the message and contact the company using details you found yourself. Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
Can I trust First Advantage?
Look at the trend and the answers rather than the total: First Advantage closed 0% of complaints with relief and complaints are rising. Read the experiences from people like you.
What should I do if First Advantage won't fix my problem?
Put it in writing to the company, keep copies, then file an official complaint - companies must answer. See what to do if a company ignores your complaint.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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