Credit bureau · complaint record
First Technology Federal Credit Union complaints
Consumers have filed 1,903 complaints about First Technology Federal Credit Union since 2018, 562 of them in the last 12 months (+21% on the year before). It answered 99.6% on time and closed 13% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 41st most complained-about of 566 credit bureaus & report companies this year.
Average response record. How it works
- Complaints on record
- 1,903
- Last 12 months
- 562
- Answered on time
- 99.6%
- Closed with relief
- 13%
- Last 30 days
- 18
- Rank
- #41 of 566
Since August 2018
+21% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 30, 2026
Most complained-about credit bureaus & report companies
First Technology Federal Credit Union complaints by month
The busiest month was April 2026 (63 complaints). Complaints in the last 12 months are up 21% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Technology Federal Credit Union answered last 12 months
- Closed with monetary relief223.9%
- Closed with non-monetary relief539.4%
- Closed with explanation48486.1%
- In progress30.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time43/4599.6% on time
- Relief for customers8/4013.4% closed with relief
- Complaint trend8/15+21% vs last year
What First Technology Federal Credit Union complaints are about
Top First Technology Federal Credit Union problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 107
- Account status incorrect 102
- Information belongs to someone else 100
- Information is missing that should be on the report 6
- Public record information inaccurate 5
- Old information reappears or never goes away 5
Where First Technology Federal Credit Union complaints come from
Most complaints: Massachusetts (254), California (247), Texas (158), Oregon (129), Florida (106).
First Technology Federal Credit Union compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | KovoCredit reporting | 47 | 635 | D |
| 2 | State Employees' Credit UnionCredit reporting | 52 | 635 | C |
| 3 | Ipac'sCredit reporting | 0 | 617 | F |
| 4 | BMW Financial ServicesCredit reporting | 42 | 589 | D |
| 5 | First Technology Federal Credit UnionCredit reporting | 59 | 562 | C |
| 6 | VW CreditCredit reporting | 65 | 559 | B |
| 7 | Ava FinanceCredit reporting | 26 | 555 | F |
| 8 | United PanAm FinancialCredit reporting | 39 | 494 | D |
Compare side by side: First Technology Federal Credit Union vs Kovo · First Technology Federal Credit Union vs State Employees' Credit Union · First Technology Federal Credit Union vs Ipac's · First Technology Federal Credit Union vs BMW Financial Services
What people say about First Technology Federal Credit Union
All experiencesNo experiences with First Technology Federal Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Technology Federal Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 30, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Oct 27, 2026 | Bank accounts | Managing an accountBanking errors | In progress |
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 24, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about First Technology Federal Credit Union
How many complaints does First Technology Federal Credit Union have?
First Technology Federal Credit Union has 1,903 complaints on record since August 2018, including 562 in the last 12 months and 18 in the last 30 days. That makes it number 183 of every company by complaints this year.
Does First Technology Federal Credit Union respond to complaints?
Yes. First Technology Federal Credit Union answered 99.6% of its complaints on time (within 15 days) and closed 13% with relief - money back or a fix; 3.9% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 59/100 (grade C).
What do people complain about most with First Technology Federal Credit Union?
The most common problems are incorrect information on your report (326), improper use of your report (231), managing an account (328).
Is First Technology Federal Credit Union legit?
First Technology Federal Credit Union is a real company with a public complaint record: consumers have complained about it 1,903 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Technology Federal Credit Union legit? for the signals, red flags and how to protect yourself.
Are complaints about First Technology Federal Credit Union going up or down?
Up. There were 562 complaints in the last 12 months against 463 in the 12 before (+21%). See every month.
How do I file a complaint against First Technology Federal Credit Union?
Complain to First Technology Federal Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Technology Federal Credit Union complaints come from?
Most come from Massachusetts (254), California (247), Texas (158). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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