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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit reportingIncorrect information on your reportInformation is incorrectMDNo timely replyNo
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMIExplainedYes
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedNo
Oct 25, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationTXExplainedNo
Oct 23, 2026Credit reportingIncorrect information on your reportInformation is incorrectMIExplainedNo
Oct 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCOExplainedNo
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedNo
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsFLExplainedNo
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysWVExplainedYes
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysTXExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportPersonal information incorrectUTExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 19, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Oct 19, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
Oct 19, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingSDExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMIExplainedNo
Oct 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWIExplainedYes
Oct 14, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateIAExplainedYes
Oct 12, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateVAExplainedYes
Oct 10, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTNExplainedNo
Oct 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedNo
Oct 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Oct 7, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNVExplainedYes
Oct 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 6, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportSCExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKSExplainedNo
Oct 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateLAExplainedNo
Sep 30, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneVAExplainedNo
Sep 30, 2026Credit reportingIncorrect information on your reportPersonal information incorrectDCExplainedNo
Sep 29, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayMDExplainedYes
Sep 29, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayPAExplainedNo
Sep 29, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
Sep 29, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayTNExplainedNo
Sep 29, 2026Credit reportingIncorrect information on your reportInformation is incorrectMIExplainedNo
Sep 29, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayTNExplainedNo
Sep 29, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedNo
Sep 28, 2026Credit reportingIncorrect information on your reportInformation is incorrectWVExplainedYes
Sep 27, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeFLExplainedYes
Sep 27, 2026Credit reportingIncorrect information on your reportInformation is incorrectTNExplainedYes
Sep 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
Sep 25, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsAZExplainedNo
Sep 25, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedNo
Sep 24, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTNExplainedNo
Sep 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedNo
Sep 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedNo
Sep 22, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysNJExplainedNo
Sep 22, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeCOExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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