Credit reporting
First Citizens Bancshares credit reporting complaints
Consumers have filed 100 complaints about First Citizens Bancshares's credit reporting, 19 in the last 12 months. First Citizens Bancshares answered 100% on time and closed 0% with relief. See the whole First Citizens Bancshares record.
First Citizens Bancshares against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | First Citizens Bancshares | 19 | 100% | 0% |
Latest First Citizens Bancshares credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 19, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 29, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 23, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 1, 2025 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 25, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 31, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 28, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 28, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 23, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 22, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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