Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Money transfers & apps

First Horizon Bank money transfers & apps complaints

Consumers have filed 50 complaints about First Horizon Bank's money transfers & apps, 8 in the last 12 months. First Horizon Bank answered 100% on time and closed 25% with relief. See the whole First Horizon Bank record.

First Horizon Bank against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13First Horizon Bank8new100%25%50

Every payment company ranked

Latest First Horizon Bank money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2026Money transfers & appsOther service problemLAExplainedYes
Jun 22, 2026Money transfers & appsFraud or scamSCExplainedYes
Feb 27, 2026Money transfers & appsMoney was not available when promisedNCMoney backYes
Feb 23, 2026Money transfers & appsOther transaction problemGAExplainedYes
Feb 9, 2026Money transfers & appsFraud or scamILExplainedYes
Jan 15, 2026Money transfers & appsFraud or scamTNExplainedYes
Jan 9, 2026Money transfers & appsLost or stolen money orderNCMoney backYes
Dec 30, 2025Money transfers & appsFraud or scamTNExplainedYes
Sep 10, 2025Money transfers & appsMoney was not available when promisedTNExplainedYes
Aug 9, 2025Money transfers & appsFraud or scamTNExplainedYes
Jul 9, 2025Money transfers & appsOther service problemTNExplainedYes
Jan 21, 2025Money transfers & appsFraud or scamFLExplainedYes
Oct 22, 2024Money transfers & appsOther transaction problemTNExplainedYes
Aug 5, 2024Money transfers & appsFraud or scamTXExplainedYes
Jul 1, 2024Money transfers & appsFraud or scamTNExplainedYes
Jun 28, 2024Money transfers & appsOther transaction problemTNExplainedYes
Apr 19, 2024Money transfers & appsLost or stolen money orderSCExplainedYes
Feb 7, 2024Money transfers & appsIncorrect exchange rateTNExplainedYes
Nov 14, 2023Money transfers & appsFraud or scamTXExplainedYes
Nov 3, 2023Money transfers & appsConfusing or missing disclosuresTNExplainedYes
Jun 27, 2023Money transfers & appsFraud or scamMSExplainedYes
Nov 16, 2022Money transfers & appsFraud or scamTNExplainedYes
Nov 15, 2022Money transfers & appsFraud or scamMSExplainedYes
Aug 31, 2022Money transfers & appsOther transaction problemTNExplainedYes
Jun 10, 2022Money transfers & appsOther transaction problemTNExplainedYes
May 3, 2022Money transfers & appsOther transaction problemILExplainedYes
Feb 28, 2022Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedYes
Feb 7, 2022Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 3, 2022Money transfers & appsLost or stolen checkFLExplainedYes
Dec 27, 2021Money transfers & appsMoney was not available when promisedTNExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about First Horizon Bank

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience