Auto lender · complaint record
First Premier Financial complaints
Filed under First Premier Financial, Inc.
Consumers have filed 12 complaints about First Premier Financial since 2015, none in the last 12 months. It answered 91.7% on time and closed 8% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 0
- Answered on time
- 91.7%
- Closed with relief
- 8%
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 19, 2018
First Premier Financial complaints by month
The busiest month was January 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Premier Financial answered all time
- Closed with non-monetary relief18.3%
- Closed with explanation1191.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Premier Financial complaints are about
Top First Premier Financial problems
First Premier Financial compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | First Premier FinancialAuto loans & leases | - | 0 | - |
Compare side by side: First Premier Financial vs The Savings Group · First Premier Financial vs AC AutoPay LLC, Denver, CO Branch · First Premier Financial vs CARS Acquisition · First Premier Financial vs EA Holdings
What people say about First Premier Financial
All experiencesNo experiences with First Premier Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Premier Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 19, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Feb 13, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 15, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 23, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 20, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Dec 16, 2016 | Auto loans & leases | Problems when you are unable to pay | Fixed |
| Feb 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 28, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Dec 7, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Oct 31, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Aug 3, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 4, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
Questions about First Premier Financial
How many complaints does First Premier Financial have?
First Premier Financial has 12 complaints on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does First Premier Financial respond to complaints?
Yes. First Premier Financial answered 91.7% of its complaints on time (within 15 days) and closed 8% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Premier Financial?
The most common problems are managing the loan or lease (5), problems when you are unable to pay (2), cont'd attempts collect debt not owed (1).
Is First Premier Financial legit?
First Premier Financial is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Premier Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Premier Financial?
Complain to First Premier Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Premier Financial complaints come from?
Most come from Colorado (11), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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