Complaint log

First Step Group complaint log

The newest complaints about First Step Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Mar 2, 2024	Debt collection	Took or threatened to take negative or legal actionThreatened to sue you for very old debt	ND	No timely reply	No
Sep 7, 2018	Mortgages	Trouble during payment process	IL	No timely reply	No
May 2, 2017	Debt collection	Attempts to collect debt not owedDebt is not yours	TX	Explained	No
Mar 27, 2017	Debt collection	Disclosure verification of debtNot given enough info to verify debt	FL	Explained	Yes
Dec 7, 2016	Debt collection	Communication tacticsFrequent or repeated calls	ME	Explained	Yes
Dec 5, 2016	Debt collection	False statements or representationAttempted to collect wrong amount	NJ	Explained	Yes
Oct 16, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	PA	Explained	Yes
Aug 19, 2016	Debt collection	Cont'd attempts collect debt not owedDebt was discharged in bankruptcy	MD	Explained	Yes
Aug 15, 2016	Debt collection	Cont'd attempts collect debt not owedDebt resulted from identity theft	FL	Explained	Yes
Jul 29, 2016	Debt collection	Cont'd attempts collect debt not owedDebt was discharged in bankruptcy	CA	Explained	No
Jun 28, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	WA	Explained	Yes
May 24, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	NJ	Explained	Yes
May 19, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	MD	Explained	Yes
May 12, 2016	Debt collection	Disclosure verification of debtNot given enough info to verify debt	NC	Explained	Yes
Apr 29, 2016	Debt collection	False statements or representationAttempted to collect wrong amount	ME	Explained	Yes
Mar 17, 2016	Debt collection	Disclosure verification of debtNot given enough info to verify debt	NY	Explained	Yes
Feb 10, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	MI	Explained	Yes
Sep 24, 2015	Debt collection	Taking/threatening an illegal actionAttempted to/Collected exempt funds	NC	Explained	Yes
Jul 27, 2015	Debt collection	Disclosure verification of debtNot given enough info to verify debt	NY	Explained	Yes
Jul 16, 2015	Debt collection	Cont'd attempts collect debt not owedDebt was paid	WA	Explained	Yes
Jul 16, 2015	Debt collection	Communication tacticsFrequent or repeated calls	FL	Explained	Yes
Jun 10, 2015	Credit cards	Delinquent account	CA	Explained	Yes
May 21, 2015	Debt collection	Communication tacticsCalled after sent written cease of comm	MD	Explained	Yes
May 20, 2015	Debt collection	Disclosure verification of debtNot given enough info to verify debt	VA	Explained	Yes
Apr 23, 2015	Debt collection	Improper contact or sharing of infoContacted me after I asked not to	FL	Explained	No
Apr 9, 2015	Debt collection	Cont'd attempts collect debt not owedDebt was paid	TX	Explained	Yes
Mar 26, 2015	Debt collection	Disclosure verification of debtRight to dispute notice not received	TX	Explained	Yes
Feb 25, 2015	Debt collection	Improper contact or sharing of infoTalked to a third party about my debt	PA	Closed	Yes
Dec 24, 2014	Debt collection	Communication tacticsFrequent or repeated calls	VA	Explained	Yes
Dec 5, 2014	Debt collection	Communication tacticsFrequent or repeated calls	CA	Explained	Yes
Nov 5, 2014	Debt collection	Disclosure verification of debtNot given enough info to verify debt	FL	Explained	Yes
Sep 16, 2014	Debt collection	Disclosure verification of debtNot given enough info to verify debt	CA	Explained	Yes
Jul 17, 2014	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	CT	Explained	Yes
Jul 17, 2014	Debt collection	Disclosure verification of debtNot given enough info to verify debt	CA	Explained	Yes
Jun 11, 2014	Debt collection	Cont'd attempts collect debt not owedDebt was paid	ID	Explained	No

Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works