Credit reporting
Firstbank Puerto Rico credit reporting complaints
Consumers have filed 128 complaints about Firstbank Puerto Rico's credit reporting, 27 in the last 12 months (+35%). Firstbank Puerto Rico answered 100% on time and closed 0% with relief. See the whole Firstbank Puerto Rico record.
Firstbank Puerto Rico against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Firstbank Puerto Rico | 27 | 100% | 0% |
Latest Firstbank Puerto Rico credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Aug 13, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jul 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Jul 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 8, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 19, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 3, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 11, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 8, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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