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Frank & Israel complaints

Consumers have filed 4 complaints about Frank & Israel since 2021, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
4

Since June 2021

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
0

Newest: Feb 23, 2026

Rank
#418 of 566

Most complained-about credit bureaus & report companies

Frank & Israel complaints by month

The busiest month was June 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Frank & Israel answered all time

  • Closed with explanation4100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Frank & Israel complaints are about

  • Credit reporting125%
  • Debt collection375%

Top Frank & Israel problems

Inside "Written notification about debt"

  • Notification didn't disclose it was an attempt to collect a debt 1
  • Didn't receive enough information to verify debt 1
  • Didn't receive notice of right to dispute 1

Frank & Israel compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Apple FinancingCredit reporting5728-10%100%0%C
2Nav TechnologiesCredit reporting55280%100%0%C
3Opportunity FundCredit reporting5127+35%100%0%C
4Heritage Financial GroupCredit reporting027+145%74.1%0%F
5Informative ResearchCredit reporting6026-24%100%0%C
6Pennsylvania Housing Finance AgencyCredit reporting5625-4%100%0%C
7King of Credit FinancialCredit reporting1025+4%0%0%F
8Frank & IsraelCredit reporting-1new100%0%-

Compare side by side: Frank & Israel vs Apple Financing · Frank & Israel vs Nav Technologies · Frank & Israel vs Opportunity Fund · Frank & Israel vs Heritage Financial Group

What people say about Frank & Israel

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Latest Frank & Israel complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Oct 9, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Oct 18, 2021Debt collectionWritten notification about debtDidn't receive notice of right to disputeNYExplainedYes
Jun 7, 2021Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtGAExplainedYes

Questions about Frank & Israel

How many complaints does Frank & Israel have?

Frank & Israel has 4 complaints on record since June 2021, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Frank & Israel respond to complaints?

Yes. Frank & Israel answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Frank & Israel?
Is Frank & Israel legit?

Frank & Israel is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Frank & Israel legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Frank & Israel?

Complain to Frank & Israel in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Frank & Israel complaints come from?

Most come from New York (2), Ohio (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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