Auto lender · complaint record
Frank Innovations complaints
Filed under Frank Innovations, Inc
Consumers have filed 3 complaints about Frank Innovations since 2022, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting a loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2022
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Jun 27, 2023
Frank Innovations complaints by month
The busiest month was May 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Frank Innovations answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Frank Innovations problems
Inside "Getting a loan or lease"
- Credit denial 1
- Changes in terms mid-deal or after closing 1
Frank Innovations compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Frank InnovationsAuto loans & leases | - | 0 | - |
Compare side by side: Frank Innovations vs The Savings Group · Frank Innovations vs AC AutoPay LLC, Denver, CO Branch · Frank Innovations vs CARS Acquisition · Frank Innovations vs EA Holdings
What people say about Frank Innovations
All experiencesNo experiences with Frank Innovations yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Frank Innovations complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 27, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Apr 17, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 5, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
Questions about Frank Innovations
How many complaints does Frank Innovations have?
Frank Innovations has 3 complaints on record since May 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Frank Innovations respond to complaints?
Yes. Frank Innovations answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Frank Innovations?
The most common problems are getting a loan or lease (2), managing the loan or lease (1).
Is Frank Innovations legit?
Frank Innovations is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Frank Innovations legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Frank Innovations?
Complain to Frank Innovations in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Frank Innovations complaints come from?
Most come from Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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