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Debt collection

Franklin Collection Service debt collection complaints

Consumers have filed 1,510 complaints about Franklin Collection Service's debt collection, 98 in the last 12 months (+81%). Franklin Collection Service answered 100% on time and closed 0% with relief. See the whole Franklin Collection Service record.

Franklin Collection Service against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Franklin Collection Service98+81%100%0%1,510

Every debt collector ranked

Latest Franklin Collection Service debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Oct 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Oct 9, 2026Debt collectionElectronic communicationsFrequent or repeated messagesALExplainedYes
Oct 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Oct 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Oct 2, 2026Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Sep 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Sep 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payMSExplainedYes
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Sep 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Sep 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes
Sep 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Aug 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
Aug 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Aug 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Aug 19, 2026Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Aug 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Aug 14, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Aug 14, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNMExplainedYes
Aug 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Aug 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Aug 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Aug 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Aug 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNHExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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