Complaint log
Genpact complaint log
The newest complaints about Genpact, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 23, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 23, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 1, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 21, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 18, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 5, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 4, 2017 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 13, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 8, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 30, 2016 | Credit cards | Delinquent account | Explained |
| May 16, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 26, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 9, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Nov 22, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Sep 25, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 2, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 30, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 9, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Nov 26, 2014 | Other financial services | Customer service/Customer relations | Explained |
| Nov 7, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works