Debt collector · complaint record
Genpact complaints
Filed under Genpact Limited
Consumers have filed 22 complaints about Genpact since 2014, none in the last 12 months. It answered 90.9% on time and closed 0% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 90.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jan 23, 2025
Genpact complaints by month
The busiest month was October 2017 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Genpact answered all time
- Closed with explanation22100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Genpact complaints are about
Top Genpact problems
Inside "Communication tactics"
- Frequent or repeated calls 3
- Used obscene, profane, or other abusive language 1
- Called after sent written cease of comm 1
Where Genpact complaints come from
Most complaints: California (9), Pennsylvania (2), Texas (1), Colorado (1), Florida (1).
Genpact compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | GenpactDebt collection | - | 0 | - |
Compare side by side: Genpact vs Green Square · Genpact vs EMoneyUSA · Genpact vs Mullooly Jeffrey Rooney & Flynn · Genpact vs Credit World Services
What people say about Genpact
All experiencesNo experiences with Genpact yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Genpact complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 23, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 23, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 1, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 21, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 18, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 5, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 4, 2017 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 13, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 8, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 30, 2016 | Credit cards | Delinquent account | Explained |
Questions about Genpact
How many complaints does Genpact have?
Genpact has 22 complaints on record since November 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Genpact respond to complaints?
Yes. Genpact answered 90.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Genpact?
The most common problems are communication tactics (5), cont'd attempts collect debt not owed (5), attempts to collect debt not owed (4).
Is Genpact legit?
Genpact is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Genpact legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Genpact?
Complain to Genpact in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Genpact complaints come from?
Most come from California (9), Pennsylvania (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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