Debt collection
Genpact debt collection complaints
Consumers have filed 19 complaints about Genpact's debt collection. See the whole Genpact record.
Genpact against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Genpact | 0 | - | - |
Latest Genpact debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 23, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 1, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 21, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 18, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 5, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 4, 2017 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 13, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 8, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 16, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 26, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 9, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Nov 22, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Sep 25, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 2, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 30, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 9, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Nov 7, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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