Mortgage company · complaint record
Hometown Equity Mortgage complaints
Consumers have filed 4 complaints about Hometown Equity Mortgage since 2012, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 24, 2019
Hometown Equity Mortgage complaints by month
The busiest month was April 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hometown Equity Mortgage answered all time
- Closed with explanation375%
- Closed125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hometown Equity Mortgage complaints are about
Top Hometown Equity Mortgage problems
Hometown Equity Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Hometown Equity MortgageMortgages | - | 0 | - |
Compare side by side: Hometown Equity Mortgage vs Midwest Loan Services · Hometown Equity Mortgage vs Truhome Solutions · Hometown Equity Mortgage vs NEXA Mortgage · Hometown Equity Mortgage vs Hilltop
What people say about Hometown Equity Mortgage
All experiencesNo experiences with Hometown Equity Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hometown Equity Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 24, 2019 | Mortgages | Trouble during payment process | Explained |
| Aug 15, 2016 | Credit cards | Unsolicited issuance of credit card | Explained |
| Apr 4, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Apr 5, 2012 | Mortgages | Settlement process and costs | Closed |
Questions about Hometown Equity Mortgage
How many complaints does Hometown Equity Mortgage have?
Hometown Equity Mortgage has 4 complaints on record since April 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Hometown Equity Mortgage respond to complaints?
Yes. Hometown Equity Mortgage answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Hometown Equity Mortgage?
The most common problems are trouble during payment process (1), loan modification,collection,foreclosure (1), settlement process and costs (1).
Is Hometown Equity Mortgage legit?
Hometown Equity Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hometown Equity Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hometown Equity Mortgage?
Complain to Hometown Equity Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hometown Equity Mortgage complaints come from?
Most come from Missouri (2), Kansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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