Mortgages
Homeward mortgages complaints
Consumers have filed 5 complaints about Homeward's mortgages, 2 in the last 12 months. Homeward answered 100% on time and closed 50% with relief. See the whole Homeward record.
Homeward against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Homeward | 2 | 100% | 50% |
Latest Homeward mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Money back |
| Sep 1, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Nov 26, 2022 | Mortgages | Closing on a mortgage | Explained |
| Dec 3, 2021 | Mortgages | Closing on a mortgage | Explained |
| Oct 29, 2021 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Homeward
No comments yet. Start the conversation - questions are welcome too.