Mortgage company · complaint record
Horizon Lending services complaints
Filed under Horizon Lending services, LLC
Consumers have filed 1 complaint about Horizon Lending services since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is settlement process and costs.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 26, 2015
Horizon Lending services complaints by month
The busiest month was April 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Horizon Lending services answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Horizon Lending services problems
Horizon Lending services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Horizon Lending servicesMortgages | - | 0 | - |
Compare side by side: Horizon Lending services vs Midwest Loan Services · Horizon Lending services vs Truhome Solutions · Horizon Lending services vs NEXA Mortgage · Horizon Lending services vs Hilltop
What people say about Horizon Lending services
All experiencesNo experiences with Horizon Lending services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Horizon Lending services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 26, 2015 | Mortgages | Settlement process and costs | Explained |
Questions about Horizon Lending services
How many complaints does Horizon Lending services have?
Horizon Lending services has 1 complaint on record since April 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Horizon Lending services respond to complaints?
Yes. Horizon Lending services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Horizon Lending services?
The most common problems are settlement process and costs (1).
Is Horizon Lending services legit?
Horizon Lending services is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Horizon Lending services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Horizon Lending services?
Complain to Horizon Lending services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Horizon Lending services complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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