Mortgage company · complaint record
Houston Home Loan complaints
Filed under Houston Home Loan, Inc.
Consumers have filed 1 complaint about Houston Home Loan since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is settlement process and costs.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 29, 2013
Houston Home Loan complaints by month
The busiest month was July 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Houston Home Loan answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Houston Home Loan problems
Houston Home Loan compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Houston Home LoanMortgages | - | 0 | - |
Compare side by side: Houston Home Loan vs Midwest Loan Services · Houston Home Loan vs Truhome Solutions · Houston Home Loan vs NEXA Mortgage · Houston Home Loan vs Hilltop
What people say about Houston Home Loan
All experiencesNo experiences with Houston Home Loan yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Houston Home Loan complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 29, 2013 | Mortgages | Settlement process and costs | Explained |
Questions about Houston Home Loan
How many complaints does Houston Home Loan have?
Houston Home Loan has 1 complaint on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Houston Home Loan respond to complaints?
Yes. Houston Home Loan answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Houston Home Loan?
The most common problems are settlement process and costs (1).
Is Houston Home Loan legit?
Houston Home Loan is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Houston Home Loan legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Houston Home Loan?
Complain to Houston Home Loan in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Houston Home Loan complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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