Auto lender · complaint record
Hughes Acceptance complaints
Filed under Hughes Acceptance Corporation
Consumers have filed 2 complaints about Hughes Acceptance since 2019, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2019
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 14, 2023
Hughes Acceptance complaints by month
The busiest month was May 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hughes Acceptance answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hughes Acceptance complaints are about
Top Hughes Acceptance problems
Inside "Problem with a company's investigation into an existing problem"
- Their investigation did not fix an error on your report 1
Hughes Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Hughes AcceptanceAuto loans & leases | - | 0 | - |
Compare side by side: Hughes Acceptance vs The Savings Group · Hughes Acceptance vs AC AutoPay LLC, Denver, CO Branch · Hughes Acceptance vs CARS Acquisition · Hughes Acceptance vs EA Holdings
What people say about Hughes Acceptance
All experiencesNo experiences with Hughes Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hughes Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2023 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 3, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Hughes Acceptance
How many complaints does Hughes Acceptance have?
Hughes Acceptance has 2 complaints on record since May 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Hughes Acceptance respond to complaints?
Yes. Hughes Acceptance answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Hughes Acceptance?
The most common problems are problem with a company's investigation into an existing problem (1), incorrect information on your report (1).
Is Hughes Acceptance legit?
Hughes Acceptance is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hughes Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hughes Acceptance?
Complain to Hughes Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hughes Acceptance complaints come from?
Most come from Kentucky (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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